Netchex - Who’s In & Out

Workforce Management
Responsive Web
Mobile App
Push + SMS
Attendance Visibility

Who’s In & Out gives managers a real-time view of attendance across their workforce, who is here, who is missing, and what needs attention. When an employee misses a scheduled shift, push notifications and SMS alerts surface the issue, while responsive web and mobile experiences help managers review details, contact the employee, and coordinate coverage.

Client: Netchex
Role: Product Designer
Platform: Responsive Web and Netchex Mobile App
Focus: UX Strategy, Interaction Design, UI Design, and Cross-Platform Experience

Who’s In & Out · Mobile

From Missed Shift to Faster Response

Push notifications and SMS alerts bring missing employees to the manager’s attention, then connect them to the live roster, shift details, and coverage actions.

An SMS conversation on a phone: a missed-shift alert names the employee and shift and offers a link to review the details — 01 · Receive an SMS Alert

An SMS alert brings the missed shift to the manager’s attention and offers a direct next step.

A phone lock screen with a Netchex push notification reporting an employee missing from a scheduled shift — 02 · See the Push Notification

A push notification surfaces the attendance issue in the Netchex mobile app for a faster response.

The manager home screen in the Netchex mobile app, with missing employees and attendance exceptions listed first — 03 · Review What Needs Attention

The manager home screen prioritizes missing employees and other attendance exceptions.

The Who's In & Out live roster on a phone, grouping employees by in, missing, at lunch, on break, and unscheduled — 04 · Check Who’s In & Out

The live roster shows who is here, who is missing, and who may need follow-up.

Shift details on a phone: the missing employee's status, schedule, and contact information gathered on one screen — 05 · Review the Affected Shift

Shift details connect the employee’s status, schedule, and contact information in one place.

A replacement picker on a phone, listing potential replacements with availability and qualification badges — 06 · Find a Qualified Replacement

Managers can compare potential replacements by availability and qualifications.

A confirmation screen on a phone verifying the reassigned shift, with the roster updated to show the covered shift — 07 · Confirm the Coverage Change

A confirmation verifies the reassignment and updates the roster with the newly covered shift.

Who’s In & Out · Desktop

From Missed Shift to Covered Shift

The desktop experience keeps the live roster, attendance exceptions, employee details, and coverage actions together so managers can see what needs attention and respond.

The Who's In & Out live roster on desktop: employees grouped by missing, unscheduled in, at lunch, on break, and in, with shift times and contact details — 01 · Spot the Staffing Gap

The live roster makes missing employees and uncovered shifts easy to identify.

An employee details panel over the dashboard, with the missing employee's photo, role, phone number, and email — 02 · Review Employee Details

Managers can confirm contact information and reach the missing employee directly.

A shift info panel on desktop showing the missed shift and a Find A Shift Replacement list organized by availability and qualifications — 03 · Open the Affected Shift

Shift details show the coverage need and organize possible replacements by availability and qualifications.

An Employee Info dialog over the dashboard, showing the missing employee's photo, contact details, positions, hire date, and manager — 04 · Choose a Qualified Replacement

Managers can narrow the list to employees who are qualified and likely to be available.

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Netchex - Who’s In & Out

From Missed Shift to Faster Response

From Missed Shift to Covered Shift

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